The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Ganley Subaru East dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Rescue Village, Lake Humane Society

Painesville Community Improvement Corporation, Lake Metroparks

Wickliffe Elementary School

Cleveland Police Patrolmen's Association, NEOCycle, Wickliffe Forever Foundation, Downtown Willoughby Rib Burn-Off

Lake Health/University Seidman Cancer Center, Susan G. Komen For The Cure

Did Ganley Subaru East go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Ganley Subaru East

Subaru and Ganley Subaru East believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Share the love - Adoption N

Thank you so very much for choosing adoption network Cleveland as your Subaru share the love recipient! Your recent gift of $55,827 Will make an incredible impact on our community this year and we are so grateful for your support. The adoption, kinship and foster care community needs champions like you! Internally grateful, adoption network board and staff

Adoption network
Share the love

Adopting a classroom - Lori R

Dear Ganley Subaru of Wickliffe, I wanted to send a “special thank you” from Wickliffe Middle School for adopting a classroom. We are thrilled to be chosen. Our ELA and STEM teachers will be able to utilize the donation to purchase books, resources, and any type of items to create engaging and hands on learning experience. Lori Redman.

Wickliffe Middle School
Adopting a classroom

Great Dealership all the way around - Grant T

Mr. Mike Campola, I feel compelled to write a note of appreciation to you for the outstanding group of employees you have there at Ganley Subaru East. To begin Crissy,(my granddaughter)who spotted the 2017 Subaru that was "just right" for me and onto Bob, who has become a great friend. Handling the sales transaction all completely painless and smooth. Recently my car required some maintenance and this is where I met Giovanni Casella, whom I now consider a fantastic service writer, quick and very pleasant to deal with and now considered a good friend. The various technicians who worked on my car all together made the turn time amazingly short. Then finally the lovely pleasant and helpful lady, Demetrius, at the desk where I paid my bill" stole my heart". God bless her. All in all my experience at Ganley was very good and costless than I anticipated. I am very happy with my Subaru. Please let everybody know. Sincerely, Grant Ticknor

Great Dealership all the way around

The Ganley Impact - Rob L

In October of 2019 we approached Ganley Subaru East with a vision. We wanted to raise not only funds, but also raise awareness for the Miracle League of Lake County. The Miracle League provides adaptive baseball fields for children with disabilities to be able to take part in baseball and recreational activities. Children from all of the country travel to Eastlake OH each summer to make use of these facilities. It's truly an amazing cause. After speaking with several other local businesses and being met with a lukewarm response we were able to get in contact with Sarah LaPuma at Ganley. Once Sarah and the team at Ganley learned of our vision and what we were trying to accomplish right here in our community they were ALL IN! Because of Sarah and the ENTIRE Ganley Subaru East family we were able to put on a 5K that raised awareness, raised money and made the entire community proud! On what we plan to be an annual event, the Holiday Hustle 5K was held at Lake County Captains stadium where runners were treated to a full morning and afternoon of festivities to kick off the holiday season. After being entertained by the services of VYBE Entertainment at the race, each runner received finisher medals and t-shirts. They were then treated to an amazing BBQ buffet, and got photos and autographs with Cleveland Browns legends Eric Metcalf and Hanford Dixon! WHAT A DAY! On behalf of the Miracle League, BakerBands, the cities of Eastlake and Wickliffe and all of Lake County, we would sincerely like to thank Sarah and the Ganley family for the generosity, support and leadership in raising money and awareness for an unbelievable cause. Thank you!

The Ganley Impact

Breathtaking Generosity - James H

Dear Ganley Family, Where do we even begin, for many of which that do not know, Ganley went above and beyond in support of a local mission many of us hold close and dear. To provide a little color on the background of this story. We operate and run a non profit organization called the Subzero Mission which can be found online at The purpose of our mission and our slogan is to ensure no inividual should freeze to death in America. During the winter months our teams collectively seek out homeless tent camps, shelters, and those in need to provide them with warming items. Therefore on our off months of non-deliveries, we work countless hours to raise the funding needed to support our winter operations of giving back to those who are less fortunate. Ganley & Subzero met at Painesville Party in the Park in 2019. From that moment forward Ganley believed in and supported fully with our mission, collecting and donating items in charitable donation drives. Not only did Ganley support in these efforts but that also wanted to take things one step further and that was by providing a cash donation. When the amount was presented, immediate tears of joy came over our entire team. While living through COVID19 and having so many uncertainties many of us started to become concerned with the funding season ahead. Ganley provided us with a gesture that no one within our organization will ever forget, the Ganley team goes above and beyond to give back to its local communities and organizations. I am proud to say we look to Ganley as a long lasting partner and a fantastic example of how organizations truly give back to there communities. Respect-The Subzero Mission

Subzero Mission
Breathtaking Generosity

Lake Metroparks & Ganley Subaru East Partnership - Lake Metroparks L

Ganley Subaru East has once again partnered with Lake Metroparks as a presenting sponsor for 11 events at four parks. With your generous support, we are able to provide visitors with many high-level outdoor experiences. Your staff participation at our events throughout the year helps us to enrich the community by providing unique and affordable events. Thank you so much for your support!” -Paul Palagyi, Lake Metroparks Executive Director

Lake MetroParks
Lake Metroparks & Ganley Subaru East Partnership

LLS Loves Ganley Subaru East - KERRI P

We are excited to be partnering with you again for Subaru Loves to Care in June. Thank you to the staff and Subaru buyers! On behalf of our patients and their families, you make a difference!

The Leukemia & Lymphoma Society
LLS Loves Ganley Subaru East

27th Annual Willoughby ArtsFest - Karen T

Dear Mike, Thank you for your generous sponsorship for the 27th Annual Downton Willoughby ArtsFest. Your sponsorship provided you with the opportunity to touch thousands of guests on the Artsfest data and gain exposure. Examples include the Artsfest website, Facebook mentions, Artsfest/sponsor ads on Lake Tran buses, Cleveland Magazine, Currents Magazine, Scene Magazine, The News Herald, and more. The Artsfest was a very well attended, successful event! Your sponsorship enables us to hold the ArtsFest which not only brings visitors to downtown Willoughby and western Lake County but brings greater visibility to you, our valuable sponsor. Revenue generated from the Artsfest helps sustain the Willoughby Western Lake County Chamber of Commerce as we continue to support business in Western Lake County through our various events that build businesses in our communities. May your Artsfest sponsorship bring you increased and fruitful visibility and business opportunities in the days to come! Again, thank you for your continued support. Sincerely, Karen W. Tercek, President/CEO Willoughby Western Lake County Chamber of Commerce

Willoughby Western Lake Chamber of Commerce
27th Annual Willoughby ArtsFest

Thompson Fire Dept - 4th of July Chinese Auction - Dorothy B

July 9, 2018 To Whom it May Concern: On behalf of the Thompson Fire Department I would like to thank you for your donation to our annual Fourth of July Celebration Chinese Auction. Through the generosity of organizations such as yours our department was able to raise over $3,200.00 on the Chinese Auction this year. The money raised from this auction will be used to supplement the department's tax budget and to purchase items that are not able to be purchased from the budget. Again, thank you for your support, Dorothy Battles Assistant Chief Thompson Fire Department

Thompson Fire Department
Thompson Fire Dept - 4th of July Chinese Auction

Infinite Subaru Love - Kerri P

What is the capacity of a new Subaru Ascent? 153.5 cubic feet, to be specific. Or, picture 4 boxes of blankets, 25 lunch box sized arts & craft kits, and gift bags. Oh, don't forget the driver and passenger too! Thank you to Ganley East Subaru for their continued commitment to Lake Hospital. Their delivery brought a reminder to patients and their families that they are not alone as they go through treatment. Even in the midst of a hot Ohio summer, the chill of a treatment room can be a reminder of how "not normal" their lives can feel. The warmth of a blanket donated by Subaru will be a constant reminder of the surrounding warmth offered by the community. What is Subaru's capacity to love? Infinite! Thank you Ganley East Subaru for sharing the love!

Leukemia & Lymphoma Society
Infinite Subaru Love

Keep Euclid Beautiful! - Linda B

Thank you so much for your support and donation to Keep Euclid Beautiful. Our first event of the year, the Big Clean 2018 was a big success. Hundreds of volunteers collected and disposed of 3 and 1/2 tons of trash, filling an entire dumpster, in just a few hours! Volunteers from Collinwood and Euclid checking in at Villa Angela-St Joseph High School to pick up supplies and have fresh coffee, fruit, and donuts. Following the cleanup, all volunteers were welcomed back to an after party at Villa Angela-St Joseph High School for food, music, and door prizes. This year Euclid also partnered with Keep Wickliffe Beautiful on our Euclid Avenue border to clean the entrance of our cities. The Cleveland State Environmental Club also volunteered at the big clean this year, as students stenciled storm drains along Lake Shore Blvd. with the message "Lake Erie Starts Here." This will serve as a permanent reminder that litter ends up in and pollutes our Great Lake. Euclid, along with out neighbors and volunteers were big winners, coming together to beautify northeast Ohio. Keep Euclid Beautiful will continue to organize events throughout Euclid year round. Your generosity and support is greatly appreciated. These events could not happen without your help. Euclid continues to be a thriving, vibrant community because of your commitment. Very truly yours, Linda Beck Chair Person, Keep Euclid Beautiful City of Euclid Staff Liaison

Keep Euclid Beautiful
Keep Euclid Beautiful!

Thank You!!! - Tony D

Thank you so much for being a sponsor for our Bike and Hike for MS event.We could not of had such a great event without all of our wonderful sponsors and volunteers! Thanks :) Rachael & Tony

Ganley Subaru East
Thank You!!!

With Sincere Gratitude - Shon G

Meals on Wheels Guernsey County would like to thank you for your ongoing support of Meals on Wheels America, and Meals on Wheels programs throughout the country, through the Subaru Share the Love Event. With close to 150,000 meals delivered each year, and rising operating costs, we couldn't do what we do without the support of organizations such as Ganley Subaru East. Meals on Wheels Guernsey County, which is part of the Guernsey County Senior Citizens Center, is located in the historic downtown Cambridge, Ohio. Our mission, through the services we provide, is to promote the nutritional, physical, emotional, social and economic well being of older adults. We offer a variety of services and programs that are available to Seniors and Veterans, which enable them to live active, engaged and independent lives. In closing, I would like to thank you again for the dedication that your dealership has shown to all of the charities included in the Share the Love campaign over the last several years. We look forward to your continued support of our mission in providing services to seniors across the country. Sincerely, Shon Gress, Executive Director And Staff of the Guernsey County Senior Citizen's Center

Meals on Wheels
With Sincere Gratitude

Love and Compassion - Lee n

Dear Ganley Subaru, Its is the generosity of donors like you that make our lifesaving work possible her in Lake County. lake Humane Society is devoted to defending and protecting the injured , abused, and abandoned animals in our community, and we have done so since 1937. Because of your support in 2017, 1,062 animals found there way into loving homes with families that cherish them. Your donations will be used to the fullest potential to directly improve and save the lives of the homeless animals in need. With out your loyal support, compassion, and dedication, our work could not be possible. We could not do it without you! Thank you again for believing in our cause and being a champion for the homeless animals in need. The animals are counting on us, and thanks to you, we are able to help them. Best regards, Lee Nesler Executive Director

Lake Humsne Society
Love and Compassion

Subaru Starlink works! - D R

I bought my Subaru Outback Limited one week ago. There is a lot of construction in Downtown Cleveland right now and last night driving home I ran over something in a construction zone. I immediately knew it was not a good situation. Then my dashboard alerted me that one of my tires was losing air so I pulled over on the ML King Expressway and called Subaru Starlink. They told me they were on the way and would be there within 45 minutes. They arrived much more quickly and it took 10 minutes to change my tire to the spare and I was on my way! I wish I had not needed to use the service so quickly but I am thrilled to know it works even better than expected. Thanks for keeping your promises Subaru Starlink!

Subaru Starlink works!

Leukemia & Lymphoma Society Blanket Delivery - Rebecca H

The staff members of Ganley East were so caring as they delivered warm blankets, children's craft kits and care cards (like the one pictured here) to cancer patients and their families at Lake West Hospital. Ganley East employees interacted with patients, family members, doctors, nurses and other hospital staff members with care and concern and were joined by staff members of the local Leukemia & Lymphoma Society. We are so grateful for our national partnership with Subaru and for the local staff at Ganley East.

Leukemia & Lymphoma Society
Leukemia & Lymphoma Society Blanket Delivery

Subaru and NWF Loves the Earth - Wendy W

It was so exciting for our school to be selected to receive the garden elements! We can't wait to teach the students about gardening at Wickliffe Elementary School

National Wildlife Federation
Subaru and NWF Loves the Earth

Subaru Loves Pets at Lake Humane Society - Sarah L

Ganley Subaru East teamed up with the Lake Humane Society on October 8th, 2016 to sponsor a Pet Adoption Event in our showroom. This is the third year we have hosted an event and it keeps getting bigger and better. Our event featured several adoptable dogs and cats, as well as a "Stuff the Subaru" donation car that we filled with donations for the animals. According to Lake Humane Society, "Ganley Subaru Adoption Event Update: 27 pets (6 puppies, 5 adult dogs, 15 kittens, and 1 adult cat) found loving homes as a result of this 4 hour event yesterday. We are lucky to have that many pets adopted in an entire week, let alone in one day. We thank all of our adopters for coming out and giving a loving home to a pet in need. We'd also like to thank our wonderful friends at Ganley Subaru East for putting on this event for us. Their continued support means so much to us."

Lake Humane Society
Subaru Loves Pets at Lake Humane Society

Subaru Loves Learning at Wickliffe Elementary - Sarah L

Ganley Subaru East in Wickliffe was proud to donate boxes full of school supplies to our local Wickliffe Elementary School as part of our 2016 Subaru Loves Learning initiative. The staff and administration were so grateful for the school supplies, which they will distribute to students and classrooms in need throughout the year.

Wickliffe Elementary School
Subaru Loves Learning at Wickliffe Elementary

Subaru Loves to Care for the Seidman Cancer Center - Sarah L

On behalf of the Lake Health/University Hospitals Seidman Cancer Center, I would like to take a moment to thank you and Subaru of Wickliffe for the wonderful blankets your group donated in conjunction with the Leukemia & Lymphoma Society to the Center for our patients. The lovely notes written by your staff were also greatly appreciated. We are giving the notes and blankets to our patients, and they were very well-received. Since 1997, our state-of-the-art facility has brought the most advanced scientific knowledge about cancer diagnosis and treatment, together with quality and compassionate care of the highest order. Your support is of great encouragement as we continue to wage the fight against cancer, and we respectfully ask that you keep our Center in mind for any future donations. Please accept my personal thanks and gratitude for your meaningful gifts to our Center. Sincerely, Julie A. Moran, RN, BSN, MBA Executive Director

Lake Health/University Seidman Cancer Center
Subaru Loves to Care for the Seidman Cancer Center

Share the Love this Holiday Season Adoption Event - Rescue Village R

On December 20th, 2014, Lake Humane Society, Rescue Village, ASPCA and Ganley Subaru of Wickliffe partnered to find homes for 29 animals in one day! The day was filled with happy tails, awareness, education and fun! Both shelters left with many empty cages but there cars were filled with shelter supplies that were donated through "stuff the Subaru." On behalf of the animals at Rescue Village, we would like to thank Ganely Subaru of Wickliffe and the ASPCA for making this live saving event possible!

Rescue Village
Share the Love this Holiday Season Adoption Event

Share the Love Adoption Event - Mandy O

We had such a wonderful experience with Ganley Subaru of Wickliffe. I am the Marketing/Fundraising Coordinator at Lake Humane Society. On December 20th, we partnered with Ganley Subaru of Wickliffe and Rescue Village to hold a mega adoption event right before the holidays. The event was made possible by a grant we received from The ASPCA and Subaru. Everyone at Ganley Subaru went above and beyond to help us. They helped promote the event, assisted with set up and some of the staff even adopted animals at the event! The adoption event was a huge success and 28 animals (13 dogs & 15 cats) found loving homes as a result. We truly appreciate the opportunity Subaru gave us and we cherish our partnership with their dealership. We look forward to more adoption events to come. Thank you, Subaru, for sharing the love and helping homeless animals!

Share the Love Adoption Event

Walk to Cure Diabetes - Nick C

Ganley Subaru of Wickliffe was proud to contribute to The Walk to Cure at Cleveland Metropark Zoo JDRF is the only global organization with a strategic plan to progressively remove the impact of T1D from people's lives until it is no longer a threat to anyone. Walk to Cure Diabetes About the Walk JDRF is the leading global organization funding type 1 diabetes research worldwide. JDRF is the only organization with a plan, the scientific resources, and the influence to deliver on the promise to reduce the impact of type 1 diabetes. The Walk to Cure Diabetes is JDRF's largest fundraising event. In Northeast Ohio last year, with over 7,000 people participating in the Walk To Cure Diabetes, our chapter raised over $1 Million to support T1D research

Walk to Cure Diabetes

Share The Love With Northeast Ohio Chapter of JDRF - Laura C

The Northeast Ohio Chapter of JDRF was thrilled to be selected as the 6th Charity in the 2013-14 Share the Love Event. The Subaru of Wickliffe team was great to work with and helped get the word out about JDRF and our efforts to cure type 1 diabetes. The Share the Love Event raised just over $1,900 for diabetes research. We are even more excited to work with the team again this year! Ganley Subaru of Wickliffe will be at our Walk to Cure Diabetes on September 28th and JDRF will be the 6th Charity for the 2014-15 Subaru Share the Love Event!

Northeast Ohio Chapter of JDRF