The 2018 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2018 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2018 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.


Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.


It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts


In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.


We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Ganley Subaru East dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Rescue Village, Lake Humane Society
Painesville Community Improvement Corporation, Lake Metroparks
Wickliffe Elementary School
Cleveland Police Patrolmen's Association, NEOCycle, Wickliffe Forever Foundation, Downtown Willoughby Rib Burn-Off
Lake Health/University Seidman Cancer Center, Susan G. Komen For The Cure

Subaru Love Promise Heart

Love Promise Stories from Ganley Subaru East

Subaru Starlink works!  –  D R

Subaru Starlink works!

I bought my Subaru Outback Limited one week ago. There is a lot of construction in Downtown Cleveland right now and last night driving home I ran over something in a construction zone. I immediately knew it was not a good situation. Then my dashboard alerted me that one of my tires was losing air so I pulled over on the ML King Expressway and called Subaru Starlink. They told me they were on the way and would be there within 45 minutes. They arrived much more quickly and it took 10 minutes to change my tire to the spare and I was on my way! I wish I had not needed to use the service so quickly but I am thrilled to know it works even better than expected. Thanks for keeping your promises Subaru Starlink!

Leukemia & Lymphoma Society Blanket Delivery  –  Rebecca H

Leukemia & Lymphoma Society Blanket Delivery

The staff members of Ganley East were so caring as they delivered warm blankets, children's craft kits and care cards (like the one pictured here) to cancer patients and their families at Lake West Hospital. Ganley East employees interacted with patients, family members, doctors, nurses and other hospital staff members with care and concern and were joined by staff members of the local Leukemia & Lymphoma Society. We are so grateful for our national partnership with Subaru and for the local staff at Ganley East.

Subaru and NWF Loves the Earth  –  Wendy W

Subaru and NWF Loves the Earth

It was so exciting for our school to be selected to receive the garden elements! We can't wait to teach the students about gardening at Wickliffe Elementary School

Subaru Loves Pets at Lake Humane Society  –  Sarah L

Subaru Loves Pets at Lake Humane Society

Ganley Subaru East teamed up with the Lake Humane Society on October 8th, 2016 to sponsor a Pet Adoption Event in our showroom. This is the third year we have hosted an event and it keeps getting bigger and better. Our event featured several adoptable dogs and cats, as well as a "Stuff the Subaru" donation car that we filled with donations for the animals. According to Lake Humane Society, "Ganley Subaru Adoption Event Update: 27 pets (6 puppies, 5 adult dogs, 15 kittens, and 1 adult cat) found loving homes as a result of this 4 hour event yesterday. We are lucky to have that many pets adopted in an entire week, let alone in one day. We thank all of our adopters for coming out and giving a loving home to a pet in need. We'd also like to thank our wonderful friends at Ganley Subaru East for putting on this event for us. Their continued support means so much to us."

Subaru Loves Learning at Wickliffe Elementary  –  Sarah L

Subaru Loves Learning at Wickliffe Elementary

Ganley Subaru East in Wickliffe was proud to donate boxes full of school supplies to our local Wickliffe Elementary School as part of our 2016 Subaru Loves Learning initiative. The staff and administration were so grateful for the school supplies, which they will distribute to students and classrooms in need throughout the year.

Subaru Loves to Care for the Seidman Cancer Center  –  Sarah L

Subaru Loves to Care for the Seidman Cancer Center

On behalf of the Lake Health/University Hospitals Seidman Cancer Center, I would like to take a moment to thank you and Subaru of Wickliffe for the wonderful blankets your group donated in conjunction with the Leukemia & Lymphoma Society to the Center for our patients. The lovely notes written by your staff were also greatly appreciated. We are giving the notes and blankets to our patients, and they were very well-received. Since 1997, our state-of-the-art facility has brought the most advanced scientific knowledge about cancer diagnosis and treatment, together with quality and compassionate care of the highest order. Your support is of great encouragement as we continue to wage the fight against cancer, and we respectfully ask that you keep our Center in mind for any future donations. Please accept my personal thanks and gratitude for your meaningful gifts to our Center. Sincerely, Julie A. Moran, RN, BSN, MBA Executive Director

Share the Love this Holiday Season Adoption Event  –  Rescue Village R

Share the Love this Holiday Season Adoption Event

On December 20th, 2014, Lake Humane Society, Rescue Village, ASPCA and Ganley Subaru of Wickliffe partnered to find homes for 29 animals in one day! The day was filled with happy tails, awareness, education and fun! Both shelters left with many empty cages but there cars were filled with shelter supplies that were donated through "stuff the Subaru." On behalf of the animals at Rescue Village, we would like to thank Ganely Subaru of Wickliffe and the ASPCA for making this live saving event possible!

Share the Love Adoption Event  –  Mandy O

Share the Love Adoption Event

We had such a wonderful experience with Ganley Subaru of Wickliffe. I am the Marketing/Fundraising Coordinator at Lake Humane Society. On December 20th, we partnered with Ganley Subaru of Wickliffe and Rescue Village to hold a mega adoption event right before the holidays. The event was made possible by a grant we received from The ASPCA and Subaru. Everyone at Ganley Subaru went above and beyond to help us. They helped promote the event, assisted with set up and some of the staff even adopted animals at the event! The adoption event was a huge success and 28 animals (13 dogs & 15 cats) found loving homes as a result. We truly appreciate the opportunity Subaru gave us and we cherish our partnership with their dealership. We look forward to more adoption events to come. Thank you, Subaru, for sharing the love and helping homeless animals!

Walk to Cure Diabetes  –  Nick C

Walk to Cure Diabetes

Ganley Subaru of Wickliffe was proud to contribute to The Walk to Cure at Cleveland Metropark Zoo JDRF is the only global organization with a strategic plan to progressively remove the impact of T1D from people's lives until it is no longer a threat to anyone. Walk to Cure Diabetes About the Walk JDRF is the leading global organization funding type 1 diabetes research worldwide. JDRF is the only organization with a plan, the scientific resources, and the influence to deliver on the promise to reduce the impact of type 1 diabetes. The Walk to Cure Diabetes is JDRF's largest fundraising event. In Northeast Ohio last year, with over 7,000 people participating in the Walk To Cure Diabetes, our chapter raised over $1 Million to support T1D research

Share The Love With Northeast Ohio Chapter of JDRF  –  Laura C

Share The Love With Northeast Ohio Chapter of JDRF

The Northeast Ohio Chapter of JDRF was thrilled to be selected as the 6th Charity in the 2013-14 Share the Love Event. The Subaru of Wickliffe team was great to work with and helped get the word out about JDRF and our efforts to cure type 1 diabetes. The Share the Love Event raised just over $1,900 for diabetes research. We are even more excited to work with the team again this year! Ganley Subaru of Wickliffe will be at our Walk to Cure Diabetes on September 28th and JDRF will be the 6th Charity for the 2014-15 Subaru Share the Love Event!